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Job Title: Sales Representative
Department: Sales Department
Reports to: Director, Sales Department

GENERAL PURPOSE OF JOB

The Sales Representative is responsible for the selling of Coptech Digital’s marketing logistics services to business and industrial establishments including Digital Printing, CD/DVD Duplication and related services. In addition to selling to new customers, the Sales Representative is responsible for developing and maintaining business needs with current customers. They provide leadership services to their internal customers as well as their external customers. The Rep must work to understand the needs of the internal and external clients and develop and maintain business solutions with current customers. The Sales Representative must also set expectations consistent with and in support of Coptech Digital’s company goals as well as manage, coach, and counsel performance to meet or exceed those expectations.

REQUIRED KNOWLEDGE, EXPERIENCE AND PHYSICAL REQUIREMENTS
Minimum of High School Diploma, College Degree preferred. Highly motivated, self-starter who aspires for success (not just monetary rewards). Minimum of 1-3 years sales experience from service oriented background. High degree of organization required in order to manage internal and external clients.. Must possess strong project management and presentation skills. Some IT background (Outlook, ACT, PowerPoint, Excel, Word). Ability to sell to customers at all levels, from Senior Executives to ground floor.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Travels throughout assigned territory to call on regular and prospective customers or talks with customers by phone
• Assists clients or prospective clients in evaluating current processes
• Develops and delivers presentations, conducts facility tours
• Manages RFP process and coordinates internal resources to develop quote prices and credit terms
• Assists is developing and implanting the contract process.
• Prepares reports of business transactions and keeps expense accounts.
• Works with the Client Project Group and Account Support department to keep account activities and customer expectations met.
• Coordinates customer training
• Maintains contact management database
• Develops and maintains relationships with purchasing contacts

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Coptech Digital, Inc. | 100 Cummings Park | Woburn, MA 01801 | P:781.935.2679 | F:781.935.7673
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